Community help\advice needed & a warning to others.
I carried out my icx token swap late on Monday evening UK time, I stepped though the process & everything seemed fine until the very last step when the iconex wallet gave an error message and said not enough ~ETH even though I had ETH in the wallet but the ICX tokens disappeared out of the wallet.
I did a test swap a couple of weeks before this one which didnt get the not enough ETH error and the tokens arrived back just after 24 hours
I have tried various ways of contacting icon about it via redit, twitter & through the chrome extension, the only response ive had was via the chrome extension which seems like an automated generic response.
I’m getting really concerned that my tokens might be gone for ever & so am reaching out to you the pub community to see if you can come up with any suggestions of how I can either contact someone at ICON or some technical advice about how I might even reverse the transaction.
All help really appreciated.