I recently put some Bitcoin on my new Ledger Nano S.
Two days ago I wanted to move it to an exchange and tried connecting to my computer (Mac) through the Chrome extension. However, my Nano will not connect. The app does not even see it. I have tried restarting my computer, re-installing the apps, and resetting my Nano (I hope I did not loose my Bitcoin).
I have to say, I am very frustrated with Ledger tech support as I have explained this very clearly to them and got back instructions on how to get it working on my Windows machine??? Didn’t I say Mac?
Anyway, is there anyone with any idea on how to get this working?
Found the solution!
I did not realize that I had to use the Ledger provided cable. Just happened to find it in my bag and gave it a try. It connected. So now I know…it has to be a ledger cable!