Rollbit closed my account for "bonus abuse"

[Genesis]

Hey folks, just got email from Rollbit saying my account closed for bonus abuse and confiscating £1800 balance. Damn I didnt abuse anything, just used their daily bonus and reload bonuses they offered me!! But then with no warning,just straight to closure. Support wont tell me what specific "abuse" i did
any ideas?

 

[Rick]

Hey folks, just got email from Rollbit saying my account closed for bonus abuse and confiscating £1800 balance. Damn I didnt abuse anything, just used their daily bonus and reload bonuses they offered me!! But then with no warning,just straight to closure. Support wont tell me what specific "abuse" i did
any ideas?

what bonuses did you take and how often?

 

[Genesis]

what bonuses did you take and how often?

Their daily spin thing and they kept sending me reload bonuses in email like 50% match
took maybe 5-6 reload bonuses over 2 months? They literally sent them to me so whats the problem?

 

[chazzledazzle]

@Genesis did you withdraw between bonuses or just kept reloading? casinos dont like when you only deposit for bonuses and withdraw immediately after clearing lol

 

[Genesis]

@Genesis did you withdraw between bonuses or just kept reloading? casinos dont like when you only deposit for bonuses and withdraw immediately after clearing lol

Io withdrew twice before this, both times around £300-400. Is that not allowed? Perfectl cleared the withdrawals those times

 

[rileyaok]

still somethings missing here pal, rollbit's big enough for just closin accounts for usin' bonuses they offer. theres usually multi-accounting or terms violation. you sure you didnt sign up twice or use someone elses account?

 

[Genesis]

still somethings missing here pal, rollbit's big enough for just closin accounts for usin' bonuses they offer. theres usually multi-accounting or terms violation. you sure you didnt sign up twice or use someone elses account?

Sure only have one account. Now wondering my girlfriend plays there too on her own account, maybe they think thats multi-accounting? But why didn’t they just say it straight out then??