Vave took my winnings help appeciated?

[moneygrab666]

hi everyone need advice please

i deposited on vave around £150 in btc and they gave me a deposit bonus. played slots and won around £750. went to withdraw and they said i need to complete wagering. fine i kept playing and got up to 0.04 btc. again then tried to withdraw and now they took everything except my original deposit back. saying i violated bonus terms???
i dont understand what i did wrong. i completed the wagering it showed 100% complete. now they saying maximum cashout from bonus is 5x and giving me back like 0.0125 btc only
i mean is this allowed? i won that money fair after finishin wagering

 

[reedeemthedream]

What were the exact bonus terms? Did you read them before accepting? Most bonuses have max cashout limits. If it said 5x max cashout then unfortunately they can do that even after wagering completes.
Really need to see the terms to say for sure

 

[moneygrab666]

i didn't really read it tbh just clicked accept. it was like 100% deposit bonus up to 1 btc
anyway if i finished the wagering shouldn't all the money be mine? like why would they let me keep playing after wagering finished if they were just gonna take it anyway

 

[Concertmate]

Oh it's a classic one!! The wagering requirement and the max cashout are two different things bro - u can wager through the bonus but there's still a cap on what you can withdraw from it. After that cap is hit, say goodbye to everything above...
It's in the T&Cs. Harsh but legal if they stated it upfront so GL with it

 

[moneygrab666]

that doesn't make anysense tho even if i won 10 btc they would only give me some shit instead??
how is that fair i was using my own money too not just bonus wtf